Expert consultancy services to elevate organisational performance

Human beings have long realised that no one person can know everything, but a group can. Transactive memory is the term psychologists use to describe how people in close relationships or teams develop a shared memory system. Modern businesses have an unprecedented opportunity to leverage machine cognition alongside human talent. Large language models and other AI tools can serve as powerful extensions of the team’s collective intelligence. Who is your best partner for transactive memory? Who knows who knows what?

What if you woke up and everything had changed? Not by magic, but by a shift in clarity, action, and perspective from now. This is the essence of the Miracle Question, a deceptively simple tool from Positive Psychology and Solution-Focused Brief Therapy (SFBT) that helps people imagine a future where their current problems have quietly disappeared. In that near future, personally imagined world, everything is right and it feels right. Like waking up from a stressful dream and realising you are where you are meant to be.Why does this work? Here comes the modern science evidence, but much of this has been known since ancient times and can be seen in many belief systems!

This article synthesises multiple perspectives concerning risk (and reward) to illustrate the importance of balancing efficiency with resilience, ensuring that organisations do not inadvertently push themselves toward failure by eroding essential buffers. Always running at full capacity creates fragility. Slack is essential for absorbing shocks and maintaining control.Rasmussen’s model warns against boundary erosion. Small rule violations accumulate and push organisations toward failure.Risk is the product of threats and vulnerabilities. Even small external shocks can be devastating if internal weaknesses are ignored.Boundaries and processes are not bureaucratic obstacles, they are safety mechanisms that enable sustainable performance.